How to Manage a User Experience Team (Without Losing Your Mind)

Wednesday, August 8, 2007
User Experience Week, Washington, D.C.

Most of us who practice user experience design are generalists. We need to know enough about technology to work with engineers. We need to know enough about visual design to work with designers. Every time we start a new project, we need to learn about our client's business problems until we can recite them in our sleep. We need to be part designer, part psychologist, part researcher, part corporate therapist. We need to be able to write cogently, sketch our ideas so that even the most distracted marketing executives can understand them, and give killer presentations. Managing a user experience team takes these skills to a whole new level.

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